Office 365 backup
and restoration solution

  • Backup Exchange Online
  • SharePoint Online
  • OneDrive for Business
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The different services in Microsoft Office 365 are accessible almost all the time, thanks to Microsoft’s 99.9% uptime record. However, the one aspect in which Office 365 falters is in providing a way to recover from unexpected data loss. The data retention capabilities that Microsoft offers are not viable solutions for all data loss scenarios, as they are very minimal.

RecoveryManager Plus, on the other hand, completely eliminates the risk of losing your Office 365 data, including Exchange Online, SharePoint Online, and OneDrive for Business. 

Why should you back up your Office 365 data?

Office 365, like all other Software-as-a-Service (SaaS) products, employs the shared responsibility model, which dictates that Microsoft is wholly responsible for Office 365’s global infrastructure and 24/7/365 availability. Data classification and accountability is the customers’ responsibility.

While Microsoft takes care of physical security in their data centers, data accountability still lies with the customer. Customers need to make sure that they have a reliable way to recover from any data loss.

Microsoft itself explicitly recommends users back up all Office 365 data in section 6.b of the Microsoft Services Agreement.

We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.
 
 

9 reasons why should backup your Office 365 data

Still not convinced about the need to back up your Office 365 data? Read this e-book to find out the different aspects in which Microsoft lags and how a robust Office 365 backup solution can help you overcome the limitations of Microsoft. 

Read now

RecoveryManager Plus gives you the ability to:

  • Office 365 backup
  • Office 365 restoration
  • 1. Back up Exchange Online

    Back up all items in your Office 365 mailboxes, including emails, calendar entries, contacts, journals, notes, posts, and tasks. Export an entire mailbox or just a part of it to PST.

  • 2. SharePoint Online backup

    Back up all site collections, sites, lists, and document libraries (including Microsoft OneNote notebooks).

  • 3. OneDrive for Business backup

    Back up all files and folders in your OneDrive for Business environment.

  • 4. Microsoft Teams backup

    Back up all chats and media shared in Teams messages and channels and notes stored in Team OneNote Notebooks.

  • 5. Backup storage in Azure

    Store your Office 365 backups in Azure Blob Storage and Azure file shares.

  • 6. Incremental backups and backup retention

    Incrementally back up just the changes made to mailboxes and sites since the last backup cycle. Define a retention period for your Office 365 backups, and automatically discard older backups.

  • 1. Restore Exchange Online mailboxes

    Back up all items in your Office 365 mailboxes such as emails, calendar entries, contacts, journals, notes, posts, and tasks.

  • 2. Restore SharePoint Online

    Back up all site collections, sites, lists, and document libraries (including Microsoft OneNote notebooks).

  • 3. Restore OneDrive for Business

    Back up all files and folders in your OneDrive for Business environment.

 
  • 4. Restore to different mailboxes

    Schedule periodic backups and incrementally back up just the changes made to mailboxes and sites since the last backup cycle.

  • 5. Restoration preview

    Define a retention period for your Office 365 backups and automatically discard older backups.

  • 6. Restore file permissions

    Get mail notifications about the status of completed backup and restoration operations carried out in your Office365 tenant.

Benefits

Protection against data deletions

  • Restore emails, mailbox items, and documents instantly, no matter if the deletion was accidental or malicious.

  • Recover from mailbox and OneDrive for Business ransomware attacks quickly. Restore entire mailboxes and OneDrive for Business sites to a point in time before the malware attack.

  • Export entire mailboxes to PST format and secure them with a password.

Meet security and compliance requirements

  • Configure long-term retention policies with RecoveryManager Plus and store Office 365 backup data for any duration as mandated by compliance regulations.

  • Recover the exact mailbox items or documents you need from Exchange Online, SharePoint Online, and OneDrive for Business backups with advanced granular search and preview functionality.

  • Stay compliant with regulations no matter what your Office 365 subscription plan is, as litigation hold as a feature is only available in Office 365 Enterprise E3 and above.

Manage hybrid Exchange environments

  • Back up all mailboxes in your multiple on-premises Exchange organizations and Office 365 tenants from a single console. 

  • Restore backups of Office 365 mailbox items to a mailbox in your on-premises Exchange and vice-versa.

  • Perform backups of unique and localized versions of Office 365, including support for Office 365 U.S. Government (DoD and non-DoD), Office 365 Germany, and Office 365 China.

Frequently asked questions

  • 1. Does Office 365 back up your data?

    Microsoft does not provide a backup and restoration feature for your Office 365 data. Microsoft only provides retention policies to protect your data, but there are limitations. When a retention policy is applied to your Exchange Online mailboxes, or SharePoint Online and OneDrive for Business sites, end users cannot delete items in their mailboxes or sites. This can drastically increase the size of your mailboxes and sites over time. That's why you need to invest in a third-party backup solution and even Microsoft recommends it. To learn more, click here.

  • 2. Do SharePoint Online and OneDrive for Business provide backup and restoration features?

    No. Microsoft periodically backup all files and folders in your SharePoint Online and OneDrive for Business sites as a part of its contingency planning. These backups are used to restore data to your SharePoint Online and OneDrive for Business sites in case any of Microsoft’s data centers are damaged. However, these backups cannot be used to restore your data when you might need them. Deploying a third-party solution that can back up all files in your SharePoint Online and OneDrive for Business sites is recommended by Microsoft.

  • 3. How long do deleted items stay in Exchange Online?

    When Exchange Online mailbox items, such as email, contacts, journals, notes, posts, and tasks, are deleted, the deleted items are held in the Recycle Bin for 30 days. Calendar entries are retained in the Recycle Bin for 120 days.

  • 4. Can you recover deleted emails from Office 365?

    Deleted emails are retained for 30 days and can be recovered by the administrator. Beyond this time period, they cannot be recovered unless you deploy a third-party backup solution for your Exchange Online mailboxes. An Exchange Online backup and recovery solution like RecoveryManager Plus allows you to restore deleted emails no matter when they were deleted.

  • 5. How long do deleted items stay in SharePoint Online and OneDrive for Business?

    Deleted items in SharePoint Online and OneDrive for Business sites are retained for 93 days and can be restored by the administrator.

  • 6. Can you recover deleted items from SharePoint Online and OneDrive for Business?

    Deleted items in SharePoint Online and OneDrive for Business sites are retained for 93 days and can be restored by the administrator. After 93 days, administrators can submit a request to Microsoft to obtain a copy of the data from an earlier backup within the next 14 days. Microsoft cannot provide you with a copy of the item. Restorations from backups can only be completed for site collections or subsites, not for specific files, lists, or libraries. Also, a service-level agreement does not apply to requests made after the 93 days, so it might take a long time for Microsoft to provide the data you require.

    It is considered a best practice to deploy a third-party backup and restoration solution for your SharePoint Online and OneDrive for Business sites. This helps you significantly improve your recovery time objectives (RTOs). Microsoft also offers this recommendation in its Microsoft Services Agreement.

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