Advanced analytics for a holistic view of your IT operations

Connect to IT apps, import data from databases, and gain insight into all facets of your IT.

 
Free e-book

10 secret strategies to supercharge IT reporting

Run-of-the-mill reporting doesn't cut it anymore. To get truly powerful insights from your service desk data, you need proven strategies to put your reporting on turbo drive. Download our e-book to discover tips to build actionable reports and dashboards.

 
The seven missing metrics

Analytics Plus virtual training
Expert's course

April 27th, 2021
10am to 2pm CET
April 29th, 2021
10am to 2pm CST
 
5 ways to create a chaos-free NOC
Free e-book

Leverage analytics to track the 4 essential pillars of IT security

The anatomy of security threats reveals one shocking truth: All security threats are caused by one of four factors—uninformed people, unprotected assets, weak security controls, or outdated system configurations. Download this e-book to discover how analytics can help you spot and secure these cracks, and fortify your security stance.

 
Leverage analytics to track the 4 essential pillars of IT security

Sign up for a free 1-on-1 session with our experts

free 1-on-1 session with our experts
 

Clarifications on specific product features

Guidance in building custom reports

 

Detailed answers to specific questions

Help with modifying existing reports to match your needs

 

Get a head start with out-of-the-box IT analytics

Save hours of your time and find the insights you need. Analytics Plus integrates seamlessly with several popular IT applications and offers prebuilt reports and dashboards to help you get started with analytics right away. Slice and dice data, drill down to view details, and customize these reports to create your own KPIs or metrics.

Make faster decisions using AI

Analytics Plus features a built-in AI-assistant that enables anyone in the organization from the CTO and network operations center (NOC) teams to help desk managers, front-line technicians, and support engineers to ask or type questions, and get instant responses in the form of rich visualizations.

Envision the future

Now you can confidently plan your IT budget or staffing requirements, and prepare for sudden changes in your business. Analytics Plus' powerful forecasting algorithm analyzes historical data to predict accurate forecasts for the future.

Be in the know, always

Staying abreast of changes in your data will no longer be a hassle. You can set up threshold-based alerts for important events and notify relevant stakeholders; for example, when SLA compliance dips below 95 percent or daily backlogs crosses 100. Alerts will be sent via email and in-app notifications.

Connect to any data source

Bring in data hosted in the cloud or on-premise databases. Import from web feeds, spreadsheets, and flat files like Microsoft Excel, CSV, HTML, JSON, XML etc., as well as from cloud drives such as Box, Dropbox, Google Drive, and OneDrive. Analytics Plus will auto-analyze your data to create impactful reports in seconds. No technical expertise required.

Blend data from multiple IT applications

Blend and merge data from multiple sources that you want to analyze together. For example, you can combine data from infrastructure monitoring applications and help desk applications to measure the true impact of network outages on various organizational units.

Securely share and collaborate in real time

Export, email, embed, and publish visualizations, and schedule reports or dashboards for bulk sharing. Use fine-grained access controls and maintain complete control over who can view or interact with your data.

You can also use Analytics Plus' in-line comments to tag other users and collaborate contextually in real time.

Go from data to Insights in seconds