Webinars

Listen to the product experts and take your help desk to the next level.

Upcoming webinars

Free webinar: Measuring the service desk's contribution to value

October 26, 2021; Time: 10am BST

Presented by

Peter Brooks

Independent trainer, author, and consultant in service governance, corporate governance, and clinical governance

Past Webinars

The service desk is your best technology coach

Daniel Breston, Experienced IT coach and blogger
48 minutes

How high velocity organizations enable resilience & antifragility

Troy DuMoulin, VP of research and development at Pink Elephant
35 minutes

ITIL® 4 and the digital enterprise working beyond IT

Barclay Rae, ITIL 4 architect and co-author
60 minutes

7 ITIL® 4 tips for service professionals

Barclay Rae, ITIL 4 co-author
60 minutes

Everything you need to know about ITIL®4

Dr. Mauricio Corona, ITIL 4 architect
62 mins

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